Return policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
- Wrong or Fail delivery is most likely caused by an incomplete or incorrect shipping address, any changes should be inform us at shopify@hengjiash.com within 24 hours after the order is places. There is be no refund for fail delivery caused by mistakes made in shipping address
- We can not guarantee the goods will be delivered within the suggest time, late delivery can not be a reason to request for a refund.

 To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer without contact us.

 

Email: shopify@hengjiash.com

TEL: +86 0551 6288 9715